A successful implementation is a team effort between our technicians and your staff, working together to achieve a smooth and efficient transition from your existing systems to your new SBV software. Implementation levels vary for each client based on budget, staff and infrastructure such as your current payroll software, computer infrastructure and services provided by your IT department.
- We will document and timeline the complete implementation process so that SBV and your company are both in agreement as to the services that we are providing as well as the resources that you will be providing
- We perform an extensive rules survey with your key decision making personnel, then provide a rules document for review
- We can migrate existing data from systems such as payroll or an existing time and attendance software to your new SBV system
- We can set up and configure your server, including the installation of Microsoft SQL Server or work with your IT company
- We can deploy the software to individual workstations or provide your IT company instructions for deployment
- We can provide employee information in Excel format for clean up and consolidation before final importing
- Additional information such as punches, pay rates, in services, hours, schedules, budgeting, and planned absences, can also be imported to run parallel systems or to preview calculations
- Training can be performed at various stages throughout the implementation. This can be one on one, group based, or ‘train the trainer’. Train the trainer can help you keep your implementation costs down when you have a large number of staff that will be using the software but have knowlegable staff that will act as the primary point of contact with most users.
- Payroll interface testing is done before you go live
- Ongoing support is provided throughout the life of the software